Category: Uncategorized

Neff’s News July 2016

Summer Updates

Well so far so good, spring has sprung and summer is finally here. Next thing you know we will be planning for the Christmas rush. I can’t believe the year is going by so fast. Below are some topics we want to bring to your attention, please review and keep up the great work!

Schools out – School is out, vacations are at an all-time high with most people driving to their vacation destination.  What does this mean? More inexperienced younger drivers out on the road, more motor homes, boats being towed, kids out going to the pool, etc. Please remember to do your best in recognizing situations.  Give yourself more room, slow down and be aware of your surroundings.  Be sure to take the necessary precautions during this busy time of year, be very attentive and watch out for kids.

Our accident picture is better than this time last year, we have had nine this year with only four being our fault.  Great news!!

Our on-time performance is up as well.  We are at 99% for on time delivery this year.  We could not do this without you!

We are monitoring the DVIR section each and every day.  If you “write up” a unit, we see it immediately and are able to react quicker in getting the issue taken care of.  This report comes straight to my desk and has been tremendous help in getting repairs turned around quicker.

Fall Meetings – We will be out to see you soon!  Mike and Julie are putting together the schedule and will send out notices in the very near future for the time/date/locations of the fall meetings.  We are trying to schedule your financial and insurance representatives to be there as well.  Please try to attend a meeting near you.

Request for leave – We want to remind everyone that we need as much notice as possible when requesting a day off.  We are in peak vacation season and there are only so many relief drivers available, so please give as much notice as possible.  We understand that things happen but we have to follow the necessary guidelines.  EFFECTIVE IMMEDIATELY:  all requests for leave must be submitted no later than 10 days in advance of the day(s) requested.   We cannot guarantee anytime off requested without this notice.  Please utilize the “Request for Leave” form.   You can pick up a form, we can mail you a form, it can be downloaded off of the website or you can call in and we will fill it out for you.  Whatever method you chose to use, please remember, we need as much time as possible for planning purposes.

Drivers Needed – We are looking for drivers in all locations.  If you know anyone who would make a great team member, give us their contact information and we will reach out to them.  If you make a recommendation and the new employee stays with us 90 days, we will give the person who recommends the driver, a dinner for the family at a restaurant to be determined by your location.

Once again we are on the right track and we know that we could not do this without each and every one of you!  We appreciate your dedication and loyalty to this company.  We look forward to a successful third quarter. Let’s all be careful out there!

Safe travels……..
Chuck and Dante

New Employees!

Robert Grimm
Tyler Hostetter
Fernando Lopez
Tim Taylor
Gerald Robinson
Jimmy McGee


Speaking of on-time delivery, we are experiencing something out of the ordinary when it comes to receiving 5500’s (late slip report) from the USPS. They are using the scanners as a mode of tracking late arrivals and departures. Several of these are typically 3-7 minute late arrivals and departures. Be sure to have an expeditor scan your badge and truck as soon as you can. We realize this can be a tough task. If there isn’t anyone available to check you in or out be sure to note it in Loadtrek. We use your message to verify all 5500’s along with the geofence arrival and departures. THIS IS VERY IMPORTANT! If you document the issues at hand when it happens, we have the information to dispute the 5500’s. As of May of this year, we have issued 503 5500’s with just 19% of these being our fault. If we had not had your messages as a verification tool we would have been in the 50% range of chargeable 5500’s. As you can see this is a great way for you to document your day’s events. Also a reminder….USE YOUR PADLOCK AT ALL TIMES. USPS is cracking down on drivers coming into facilities without a padlock. 5500’s are being issued for this and and for also not using the wheel chocks. Always be sure to secure your load and chock your wheels!


The information we receive from you helps run the operation so be sure to utilize the system. You can log on from home to check our schedule by going to drivers.loadtrek.net. Use your user name and password and you can check in for any change to your schedule. If you are a driver out of the Columbus terminal you can use the touch screen monitor in the drivers room the same way. Touch the screen, enter the information and it pops right up. Be sure to enter your trailer number, hit the ‘Arrive’ and ‘Depart’ buttons accordingly, list any route information you want us to know about.

Reminder that payroll is to be submitted by 5PM on Monday of your pay week. Vacation requests need to be submitted on a separate timesheet or the bottom of a current one for the pay period for it to be paid out in. Please note that your anniversary date has been reached. As always, please feel free to contact our office at 740-928-4393 if you have any questions.


Julie Sterling is going to be reaching out to you in the near future to inquire if you have utilized the heath care benefits and also assist you with any questions or concerns that you may have regarding your health care benefits.

Neff’s News March 2016

Spring Updates

We hope everyone had a great holiday season. We made it through with flying colorsthanks to all of you! The weather held out (although a little rough in spots), and we were
able to tackle the commitments the Postal Service required of us. Think spring, it is around the corner!

    • Employee Survey–Last October we sent out an employee survey to all employees of Robert M. Neff & Dennis Truck Lines and 60% of you responded. Thank you! We have
      reviewed the results and are taking all of your suggestions and comments into consideration. We are making changes to correct some of our shortcomings and trying to exploit our attributes. Again, thank you for taking the time to complete the survey. It has not fallen on deaf ears. We appreciate every employee and what you bring to the team.
    • New Dispatcher Assignments – We have made a few changes to help with route planning and driver assignments. Each dispatcher is to be reaching out to their group of drivers on a weekly basis to see how you are doing. If you are not contacted by someone from dispatch each week, I want to know about it.
    • Terryis taking all of the Columbus drivers, Ryan is taking all of the Cincinnati, Memphis and Columbus Straight Truck Drivers and Bruce is taking Cleveland, Pennsylvania and West Virginia drivers.
      Each dispatcher is to plan and execute your route. If you have an issue when one of them is not here, it’s not a problem, we will still take care of you. This should help you and the company to stay up to date with what’s going on.
    • New Dispatcher–We want to welcome Ryan Wisecarver to the dispatch team. Ryan joined us a few months ago and is committed to helping us help you. If you talk to him on the phone or see him at the terminal, please introduce yourself.
    • New Speed limits in all parking areas We have established “geo fences” through Loadtrek that will flag any driver who is speeding at any parking area. We have set the necessary speed limit to 8 MPH for all company parking area’s and any postal facility. We have had numerous complaints about drivers moving too fast in an area, this should help us pin point the violators. Please Slow Down in any Parking area or Postal Facility!
    • Cassidy Avenue ForbiddenDrivers are no longer permitted to use Cassidy Avenue as a route of travel to the City Gate Postal Facility, please use Steltzer Road to Agler Road as your alternative route.
    • Driver Referrals– We have had several applications submitted based on driver referrals, THANK YOU for sending good candidates our way.

Best Regards and Safe Travels,
Dante and Chuck Berkheimer

New Employees!

Steven Daniels
Clayton Duke
Alex Furman
Daryl Gabbard
Keith Hughes
Daniel Kelly
James Kilgore
Steven Mahoney
Dan Rice
John Tewell
Robert Turner
Jon Watkins
Lakenya Wallace
Melvin Ward


Over the past few months, we have been working to revamp our website to make it more user friendly and informative for our
employees, applicants and the general public. We have developed an employee page that has links to our benefits programs, health and welfare benefits, contact information and employee newsletters. Please take a moment to go to www.rneffinc.com and visit our new and improved website!

Field Operations

I will be coming to your area of operations in the near future. If you need any supplies or have any problems/concerns, I will be there to address any issues you may have.

Screen Shot 2016-07-12 at 9.24.29 AM

At the beginning of the year, we set a goal to achieve 90% or better on our LoadTrek optimization score.
That would reveal that our drivers were where they needed to be, when they needed to be there, 90% of the time.
The benchmark is a standard that the USPS would like it’s contractors to maintain throughout the duration of their service.
Starting out in 2016 Robert Neff Inc. had daily averages in the 50-70% range. At the end of Q1, we all have more experience with the LoadTrek system and our scores reflect that. We are proud to say that our scores are in the 80-90% range on a regular basis, and we achieved 100% on Wednesday 3/24/2016.
Ladies and gentlemen, we could not have done this without your effort and willingness to adapt to the ever changing demands of our clients.
We appreciate the hard work, and look forward to next quarter’s results! –Dispatch team


Please remember that timesheets must be submitted on a separate sheet each week with the correct dates. If there are no dates listed on time sheets, they will be returned to you. All timesheets must be submitted via email or fax or returned to the Hebron Office or Columbus Office no later than 5PM of pay week. ALL TIME SHEETS MUST BE TURNED IN BY 5PM OF PAY WEEK. IF TIMESHEETS ARE NOT TURNED IN BY 5PM, YOU WILL NOT BE PAID. Employees are encouraged to submit their timesheets electronically. Contact Angela Smith at angela.smigh@rneffinc.com to participate in the electronic timesheet submission process. Late Slips must have your name included on them. No payment will be approved from the Post Office is there is not a name on the late slip. ! Thank you!

Robert M. Neff inc.
1955 James Parkway, Heath
Ohio 43056

(800) 356 - 7645 Toll Free
740-928-4393 Local
(740) 928-0770 fax


Full service dispatch utilizes Load Trek software so that they are able to assist our drivers in an extremely efficient manner and can quickly access the status of drivers, trucks and trailers at all times.

Click here to contact Dispatch
Work with us
Robert M. Neff, Inc. is a 3rd generation family owned transportation company. We provide regional and long haul transportation for the US Postal Service. We seek experienced, dependable drivers. Work with us!
Follow Us on Facebook